Question 1

How do I book an appointment?

Accepted Answer

Appointments can be booked online anytime through our booking system. You’ll be able to view availability, choose your provider, and manage your appointments with ease. If you’re unsure what service to book, feel free to contact us and we’d be happy to help guide you.

Question 2

Where are you located?

Accepted Answer

We are located at 101-1201 Kingsway Avenue SE in Medicine Hat, Alberta, Canada

Question 3

What services do you offer?

Accepted Answer

Urban Aesthetics offers a variety of beauty and self-care services including customized facials, dermaplaning, microneedling,  spray tans, pedicures, manicures, gel and acrylic nail extensions, waxing, lash lifts, brow laminations, teeth whitening, tooth gems,  body treatments, and more.

Question 4

What are your hours?

Accepted Answer

Because each provider sets their own schedule, hours may vary. Online booking is the best way to view current availability and secure your appointment.

Question 5

What is your cancellation policy?

Accepted Answer

We kindly ask for at least 24 hours notice for cancellations or rescheduling. Appointments cancelled late or missed without notice may be subject to a cancellation fee.

Question 6

Is there parking available?

Accepted Answer

Yes, free parking is available directly outside the studio as well as all around the building.

Question 7

Is my child welcome at my appointment?

Accepted Answer

We understand that childcare isn’t always easy, and we don’t mind children attending appointments as long as they are old enough to keep themselves occupied and respectful of the studio environment.
To ensure a relaxing experience for all clients, we kindly ask that babies or children requiring active supervision or care remain at home whenever possible.

Frequently Asked Questions